Patient Financial Services Supvs/UKHC
University of Kentucky
Lexington, KY
Full-time
Administration / Clerical
Posted on April 2, 2024
Posting Details
Posting Details
Job Title
Patient Financial Services Supvs/UKHC
Requisition Number
RE44720
Working Title
Patient Financial Services Supervisor
Department Name
H4014:Patient Accounts
Work Location
Lexington, KY
Grade Level
09
Salary Range
$43,680-71,323/year
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BA
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
1 yr
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time; intermittently performing tasks with repetitive motions (such as typing); occasionally lifting, pushing, and/or pulling objects weighing up to 25 pounds.
Shift
Monday through Friday; 8:00am – 5:00pm
Job Summary
The Patient Financial Services Supervisor will be responsible for supervising the daily operations of the Denial Management Team staff by providing workflow management, assessing organizational structure, processes and tools, and work productivity and standards. This position will establish goals and objectives for the staff and promote Patient Financial Services initiatives. The Supervisor will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for accounts worked by staff.
This is a fully remote position.
Skills / Knowledge / Abilities
The ideal candidate will possess experience with billing; collections; managed care contracts; insurance verification programs; have knowledge of Revenue Cycle process preferred; have the ability to analyze and interpret payer contracts; knowledge of medical, financial, and contractual terminology; knowledge of claim audits preferred; knowledge of ICD, HCPCS, and CPT coding preferred; be customer service oriented; possess in-depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.
Does this position have supervisory responsibilities?
Yes
Preferred Education/Experience
Bachelor's degree and at least three years of accounting, health insurance, managed care contracts, and medical claims experience preferred; previous experience working in a healthcare revenue cycle operation highly preferred. Previous Denial Management or Prevention in a healthcare setting preferred.
Deadline to Apply
04/08/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Details
Job Title
Patient Financial Services Supvs/UKHC
Requisition Number
RE44720
Working Title
Patient Financial Services Supervisor
Department Name
H4014:Patient Accounts
Work Location
Lexington, KY
Grade Level
09
Salary Range
$43,680-71,323/year
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BA
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
1 yr
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time; intermittently performing tasks with repetitive motions (such as typing); occasionally lifting, pushing, and/or pulling objects weighing up to 25 pounds.
Shift
Monday through Friday; 8:00am – 5:00pm
Job Summary
The Patient Financial Services Supervisor will be responsible for supervising the daily operations of the Denial Management Team staff by providing workflow management, assessing organizational structure, processes and tools, and work productivity and standards. This position will establish goals and objectives for the staff and promote Patient Financial Services initiatives. The Supervisor will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for accounts worked by staff.
This is a fully remote position.
Skills / Knowledge / Abilities
The ideal candidate will possess experience with billing; collections; managed care contracts; insurance verification programs; have knowledge of Revenue Cycle process preferred; have the ability to analyze and interpret payer contracts; knowledge of medical, financial, and contractual terminology; knowledge of claim audits preferred; knowledge of ICD, HCPCS, and CPT coding preferred; be customer service oriented; possess in-depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.
Does this position have supervisory responsibilities?
Yes
Preferred Education/Experience
Bachelor's degree and at least three years of accounting, health insurance, managed care contracts, and medical claims experience preferred; previous experience working in a healthcare revenue cycle operation highly preferred. Previous Denial Management or Prevention in a healthcare setting preferred.
Deadline to Apply
04/08/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of paid work experience do you have with client billing?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years, up through 10 years
- More than 10 years
- * How many years of paid work experience do you have with medical inpatient/outpatient specialty billing compliance and follow-up procedures?
- None
- More than 0, up through 1 year
- More than 3 years, up through 5 years
- More than 5 years
- * How many years of paid work experience do you have with staff supervision?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Describe your supervisory experience. Include the number of employees whom you have supervised and the level of supervision you provided (i.e. hiring, discipline, training, delegation, performance management, etc.).
(Open Ended Question) - * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.
(Open Ended Question) - * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
- Yes
- No
- * Where did you first see this position advertised other than on UK's online employment system?
- InsideHigherEd.com
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- HERCjobs.org (Higher Education Recruitment Consortium)
- InsightIntoDiversity.com
- Latinosinhighered.com
- HospitalCareers.com
- Indeed.com
- LinkedIn.com
- Institute for Diversity in Health Management
- A Colleague, Friend and/or Family Member
- None of the Above
Required Documents
- Resume
